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Resetting your Trezor device after losing your PIN

Resetting your Trezor device after losing your PIN

If you lose or forget the PIN of your Trezor device, but you still have your seed key, you will be able to regain access your Trezor wallet by following the below step-by-step guide.

In order to regain access to your Trezor device, you will first need to wipe your Trezor device and then reset it with the use of your seed key.

The process differs slightly whether you have a Trezor One or a Trezor Model T .

WARNING: Before following the below step-by-step guides for resetting your Trezor device, make sure you have your seed key ready. Do not follow these steps, if you do not have access to your seed key.

TREZOR ONE

  1. Sign in

    Open your web browser and navigate to wallet.trezor.io Connect your Trezor device with your computer and sign in.

  2. Click on X

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    Skip the PIN pop-up on the screen of your computer by clicking on the ‘X’ icon in the top right corner of the pop-up.

  3. Click on Advanced

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    Click on ‘Advanced’ in the top right of the screen. Then click the red button ‘Wipe device’ at the bottom.

  4. Confirm

    Press confirm on your Trezor device.

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    The Trezor device has been wiped. The next steps will sho you how to reset your Trezor device on the basis of your seed key.

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  5. Recover wallet

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    Disconnect your Trezor device and then reconnect your Trezor device with your computer. Make sure you have your seed key ready.

    Click on the button ‘Recover wallet’.

  6. Select number of words

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    Select the correct number of words in your seed key and click the green button ‘Continue’.

  7. Confirm

    Press confirm on your Trezor device.


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  8. Insert words of your seed key

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    Type in the correct words of your seed key, as indicated on the screen of your Trezor device.

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    Repeat this until you have completed the reset process.

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    After having typed in all the words of your seed key in the order indicated on the screen of your Trezor device, you will have regained access to your Trezor wallet. Click on the green button ‘Continue to the wallet’.

    COMMENT: Now that you have regained access to your Trezor wallet, you will first need to reset the name of your Trezor device and reset a new PIN. Follow the instructions that appear on the screen in order to complete these steps. We highly recommend you complete these steps before executing any transactions on your newly reset Trezor device.

TREZOR Model T

  1. Wallet.trezor.io

    Open your web browser and navigate to wallet.trezor.io Connect your Trezor device with your computer and sign in.

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    Once you have connected your Trezor Model T to your computer, start the ‘bootloader’ mode of the device.

    To start the ‘bootloader’ mode, follow the following instructions:

    Swipe your finger on the screen of the Trezor Model T in an upward motion (from the bottom to the top of the screen), while simultaneously connecting the Trezor Model T to your computer.

  2. Connect to host

    Confirm ‘Connect to host’ on the screen of the Trezor device.

  3. Reset Device

    Click on the red button ‘Reset device’ on the screen of your computer and then confirm on the screen of your Trezor Model T.

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    The contents of the Trezor Model T will be wiped clean. Once your Trezor Model T has been wiped clean, disconnect and then reconnect the Trezor device with your computer.

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  4. Install firmware

    Once you have reconnected your Trezor Model T with your computer, click on the green button ‘Install firmware’.

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  5. Recover Wallet

    Click on the button ‘Recover wallet’ and then click on the green button ‘Continue’.

    Follow the instructions shown on the screen of your Trezor Model T.

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    Ontkoppel je TREZOR toestel en sluit het vervolgens terug aan. Zorg ervoor dat je de herstelcode (‘seed key’) bij de hand hebt.

    Selecteer vervolgens de optie ‘Recover Wallet’.

  6. Seed Key

    Select the correct number of words in your seed key on the screen of the Trezor Model T.

    Type in the right words of your seed key on the screen of your Trezor Model T, as indicated on the top of the screen of the Trezor device.

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    After having typed in all the words of your seed key in the order indicated on the screen of your Trezor device, you will have regained access to your Trezor wallet. Click on the green button ‘Continue to the wallet’.

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    COMMENT: Now that you have regained access to your Trezor wallet, you will first need to reset the name of your Trezor device and reset a new PIN. Follow the instructions that appear on the screen in order to complete these steps. We highly recommend you complete these steps before executing any transactions on your newly reset Trezor device.

Kabels cryptohardware
TREZOR One – OTG micro USB to micro USB cable

For connecting TREZOR One to an Android smartphone.

Cable length: 25 cm (9.84 in)

Micro USB

EUR 9,99

Kabels cryptohardware
TREZOR Model T – USB-C to USB-C cable

For connecting TREZOR Model T to an Android smartphone.

Cable length: 25 cm (9.84 in)

USB C 25cm

EUR 9,99

Kabels cryptohardware
TREZOR Model T – Extra-long cable USB-A to USB-C

For connecting TREZOR Model T to your desktop or laptop.

Cable length: 150 cm (59.05 in)

USB C 150cm

EUR 11,99

Bitcoinsticker Cryptohardware
Sticker« Bitcoin Accepted Here »

Dimensions: 14,5 cm x 5,5 cm (5.71 in x 2.16 in)

Perfect for displaying in your store, bar or restaurant.

Sticker

EUR 4,99


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